Customer messages

On-my-way updates, reminders and completion notes are drafted here automatically with the customer's portal link. Send them from your own inbox or phone, then mark them sent — nothing leaves this system on its own.

Manage templates

Customer	Channel	Message	Status
Harewood Lettings	sms	(no subject) Hi, Tom from Varisett Demo is on his way and should arrive at about 12:30. Re: Landlord gas safety check (CP12)	sent 02/10/2026, 12:05:00
Anil and Meera Patel	email	Your boiler service is complete Thank you. Your boiler has been serviced and the report is attached. Re: Annual boiler service	sent 02/10/2026, 09:40:00

Customer

Channel

Message

Status

Harewood Lettings

sms

(no subject)

Hi, Tom from Varisett Demo is on his way and should arrive at about 12:30.

Re: Landlord gas safety check (CP12)

sent

02/10/2026, 12:05:00

Anil and Meera Patel

Your boiler service is complete

Thank you. Your boiler has been serviced and the report is attached.

Re: Annual boiler service

sent

02/10/2026, 09:40:00