Varisett FSM · Letting agents and landlords

Property maintenance software for letting agents and landlords

Every repair, safety check and contractor job tracked across all your properties, with a link your customers can open to see what's booked.

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The problem

Maintenance shouldn't live in your inbox

A tenant reports a leak, someone phones round for a contractor, the landlord emails to ask what's happening, and the boiler's safety check date is in a spreadsheet nobody has opened since last year. Multiply that by every property on the books.

Varisett FSM puts every property, repair, check date and contractor job in one place, and gives each landlord or client a link where they can see what's booked, approve quotes and read the job reports.

Varisett FSM

Built around how property maintenance actually works

Every property in one place

Set up each landlord or client as a customer and each property as a site, with its address and full job history.

Check dates you can see coming

Record appliances such as boilers as assets, with their next service or safety check date. Anything due in the next 14 days is flagged, so the visit gets booked in time.

The right person for the job

Book work to your own maintenance team or to contractors set up in the system. Mark job types that need a certification, such as gas work, and only people holding a current one can be assigned.

A link your customers can open

Each customer gets a private link, with no login, showing upcoming visits, a live ETA on the day, quotes to approve, invoices and job reports with photos.

Quotes approved online

Build a quote from your own price list and send the link. The customer approves it from their page, or on the day on the engineer's device.

Regular visits and invoicing on terms

Regular visits such as inspections or cleaning repeat automatically: weekly, every 2, 4, 6 or 8 weeks, monthly or yearly. Invoice on completion or later on terms, and record payments as they arrive.

How it works

From report to invoice

  1. OfficeLog itCreate the job against the property. The job type fills in the duration, rate and any certification needed.
  2. DispatchBook the right personAssign your own engineer or a contractor who holds any certification the job needs.
  3. On siteDo the workTime, photos, notes and a signature are captured on the phone, even with no signal.
  4. CustomerReport and invoiceThe job report and invoice appear on the customer's page, ready to share.
Good to know

What it does, and what it doesn't

Questions

Frequently asked

Can we send jobs to contractors rather than our own staff?

Yes. Set contractors up in the same way as your own team, with their certifications. They sign in on their phone with an ID and PIN and see only the jobs given to them. Each person who signs in counts towards your plan's user limit.

Can a landlord with many properties see them all?

Yes. Set the landlord up as one customer with each property as a site. Their link shows the visits, quotes, invoices and reports across all of them.

Can my engineers take card payments on site?

Engineers record payment on the job when the customer pays, whether that's card on your existing terminal, bank transfer or cash, and the invoice is marked paid. Varisett FSM doesn't process card payments itself. You keep using the card machine or payment link you already have.

How quickly can we start?

Order online and your system is set up automatically on your own address, usually within minutes. You then add your engineers, their certificates, your job types and your customers, and you can book the first job the same day.

Get started

Your own Varisett FSM, live shortly after you order

Priced by team size, with every feature on every plan. Your own branded system on your own address.

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