Platform · Field Service Operations

Dispatch, field jobs and getting paid — as one branded system.

A dispatch board, a mobile job app your engineers can use with no signal, a customer portal with live ETAs, and on-site quotes and payment. Your own branded instance, live shortly after you order.

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The problem

Sound familiar?

The work gets done. It's everything around it that eats the evenings.

Job sheets filled in at the kitchen table

What it costsEvenings lost, details forgotten, jobs that never get invoiced.

With VarisettNotes, photos, the customer's signature, quotes and the invoice all done on the phone, on site, even with no signal.

An engineer sent to a job without a valid ticket

What it costsAn unsafe job, and awkward questions from customers, insurers or regulators.

With VarisettCertificates and their expiry dates are on record, and Varisett refuses to give a job to anyone who doesn't hold the certificate it needs.

Customers ringing to ask when you're coming

What it costsOffice time on the phone and customers left waiting in.

With Varisett"On my way" puts a live arrival time on the customer's own page, with their quotes, invoices and job reports.

See it

What Varisett FSM looks like

Real screens from the platform, shown with made-up example data. Click any screen to see it full size.

Dispatch board: One column per engineer for the day, with jobs still waiting for someone on the left. Drag a card to assign it.

Dispatch board. One column per engineer for the day, with jobs still waiting for someone on the left. Drag a card to assign it.

Click around the real screens

These are the actual pages of a Varisett FSM business, saved with made-up example data so you can look around without signing in: the calendar, dispatch board, jobs, customers, quotes, invoices, engineers, fleet and more. Nothing you click is saved.

Tested at scale

Two years of a busy firm's jobs

Varisett FSM is tested with far more data than most businesses will ever have. Every page tested, including the dashboard, a full week's calendar and the invoice list, loaded in about a second or less.

130,000

jobs over two years, plus four weeks booked ahead

125,000

invoices

20,000

customers and sites, with 60 engineers

What's included

Everything between the phone call and the payment

Built for trades with a mobile workforce — heating, plumbing, electrical and metering.

Dispatch board

Drag jobs onto technicians, or let it rank who's best placed — by skills, availability, existing bookings and distance from their base.

Certification-safe assignment

A technician without a current required certification (Gas Safe, 2391 and the rest) simply can't be assigned. The block is enforced in the database, not just the screen.

A day's route, in order

Each technician's day is ordered stop by stop from their base, with one tap into Google Maps for live-traffic navigation.

Mobile job app that works offline

Time logging, photos, notes and customer e-signature on the phone. No signal on site? It's saved on the device and syncs when you're back in range.

Customer portal with live ETA

“On my way” shows on the customer's own portal page, with their upcoming visits, quotes to accept and invoices — no login for them to forget.

Quote, invoice and get paid on site

Raise a quote from your parts list, capture acceptance on the device, invoice it and record payment before you leave — or invoice business customers later on their terms.

Asset & fleet records

Customer equipment with service history and warranty dates, plus your vans' MOT, insurance and tax dates flagged before they lapse.

Your own branded instance

Your logo, your colours, your subdomain, your own isolated database. Staff sign in through your business — never a shared login screen.

Built for your trade

See how it fits your work

What we stand for

Four things we won't compromise on

Built by operators

We've sat in your chair: the audits, the rotas, the certificates that lapse the week before an inspection.

Never caught out

An engineer without a current required certification can't be put on the job. The system refuses it, every time.

Yours, not ours

Your logo, your own address on varisett.com, your own private database. If you ever leave, you take a full copy of your records with you.

Fair price, no fuss

No set-up fees and no implementation project. Priced by team size only, with every feature on every plan.

Introductory offer

Half price for your first 3 months for a limited number of new customers. Enter code INTRO2026 when you order (on an annual plan it takes 15% off your first year). In return, use the platform and tell us honestly how it's going.

Offer details →
Pricing

Priced by team size, not feature-gated

Every plan gets the full platform. The only thing that changes is how many people are on it.

Solo
Up to 3 users
£49/month
Billed monthly · cancel any time
Team
Up to 10 users
£149/month
Billed monthly · cancel any time
Business
Up to 25 users
£299/month
Billed monthly · cancel any time
Scale
Up to 100 users
£599/month
Billed monthly · cancel any time
Enterprise · more than 100 users · priced for your team, monthly or annual
Book a call
No contract on monthly plansCancel any time from your account; it runs to the end of the month you've paid for.
Your data is yoursExport it whenever you like, and get a full download if you ever leave.
Every feature on every planThe only thing that changes between plans is how many people use it.
Your own system, hosted in LondonA separate database for your business, at your own address, live shortly after you order.

Order Varisett FSM

.varisett.com

Already a Varisett customer? Sign in to add FSM to your existing business instead.

Your data

Safe, private and stored in the UK

Your records are your business's: your staff, your customers and your work. Here's how Varisett looks after them.

Your own database

Every business gets its own separate database, never shared with another company's records.

Stored in the UK

Your database and files are kept in London, and the apps run in London too.

Encrypted and backed up

Encrypted when it's stored and whenever it travels, and backed up every day.

Two-step sign-in

Anyone can add a code from their phone to their password, so a stolen password isn't enough. Staff PINs lock after repeated wrong guesses.

You decide who sees what

Each person's role is enforced inside the database itself, not just on the screen.

Yours to take with you

Your data belongs to your business. If you ever leave, you get a full download of it before it's deleted. We never sell it.

Varisett Limited is registered with the Information Commissioner's Office (ZC266928). Read our privacy policy.

Questions

What people ask about Varisett FSM

Does the engineers' app work with no signal?

Yes. Engineers save the day to their phone before setting off; time and notes recorded offline are sent when the signal returns, with the times they were tapped.

Can it stop us sending an unqualified engineer?

Yes. Job types say which certifications they need, and an engineer without a current one can't be assigned, whoever tries.

Does it text or email customers itself?

It drafts the messages (on my way, reminders, job completed) with a link to the customer's portal, and a person sends them. Nothing reaches a customer without someone choosing to send it.

Does it take card payments?

It records payments taken on your own card machine, by transfer or in cash, and marks invoices paid. It doesn't process cards itself.

How quickly can we start?

Order online and your system is set up automatically on your own address, yourbusiness.varisett.com, usually within minutes. Your welcome email has your sign-in. There are no set-up fees and no implementation project.

Is our data kept separate from other businesses?

Yes. Every business gets its own private database, not a share of a big one. Your staff sign in through your own address, with your name and logo.

Can we pay yearly?

Yes. Every plan can be paid monthly or yearly; paying yearly costs 10 months' price for 12 months.

What happens if we cancel?

It keeps working to the end of the period you've paid for. After that your director can still sign in for 14 days to export anything, and we make a full download of your records, kept for you for 30 days. Then your data is permanently deleted.

Can we add another Varisett platform later?

Yes, from your account page. It runs at the same address (for example yourbusiness.varisett.com/fsm), uses your branding, accepts the same email and password for each person, and is billed as its own plan.

More detail in the Varisett FSM guides.